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Customer Management
Customer information is one of the most valuable information resources for a corporation. To provide individualized services, a corporation must be able to identify and differentiate its customers. UFIDA TurboCRM enables the multi-dimensional categorization of customers and design of various service packages for different customers. Through UFIDA TurboCRM, customer information is shared across various divisions within an enterprise, including the basic customer profile, contacts, current status, sales leads, ongoing orders, transaction history, service tickets and feedbacks etc. The system also integrates data mining on customer and transaction data to analyze purchasing patterns, market preferences and customer value.
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 Case Studies 
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Products
